Privacy Policy

Aga Clinical Trials is committed to protecting the privacy of our patients, research participants, and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with applicable Florida state laws and federal regulations, including the Health Insurance Portability and Accountability Act (HIPAA).

You may also view and download the document here – ENGLISH | SPANISH

“No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”

1. Information We Collect

We may collect personal and health-related information in the following ways:

Personal Information: Name, address, phone number, email, and other contact details when you fill out forms, enroll in studies, or communicate with us.
Health Information: Medical history, clinical data, and other health-related information necessary for determining eligibility and participation in clinical trials.
Payment Information: If applicable, billing details or compensation-related information for study participation.
Website Usage Data: Information about your interaction with our website, such as IP address, browser type, and pages visited, collected through cookies and similar technologies.

2. How We Use Your Information

The information we collect may be used for the following purposes:

Clinical Research: To evaluate eligibility, conduct clinical trials, and manage study participation.
Communication: To contact you regarding study opportunities, appointment scheduling, updates, and responses to inquiries.
Compensation & Administration: To process stipends or reimbursements where applicable.
Improving Services: To enhance our research processes, website functionality, and participant experience.
Legal Compliance: To comply with applicable laws and regulations, including HIPAA and FDA requirements.

3. How We Protect Your Information

We prioritize the security of your personal and health information. We implement appropriate administrative, technical, and physical safeguards to protect your data from unauthorized access, use, or disclosure. This includes secure servers, encrypted storage, and restricted access controls.

While we take reasonable steps to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes. We may share your information in the following circumstances:

Research Partners & Sponsors: With study sponsors, institutional review boards (IRBs), and regulatory authorities as required for clinical trial conduct.
Service Providers: With vendors who assist in operations such as data management, communication, or payment processing, limited to what is necessary.
Legal Requirements: When required to comply with applicable laws, regulations, subpoenas, or legal processes.

All sharing of health information is conducted in compliance with HIPAA and applicable regulations.

5. Your Rights

You have the following rights regarding your personal and health information:

Access: Request access to your records.
Correction: Request corrections to inaccurate or incomplete information.
Confidential Communications: Request communication via preferred methods.
Restrictions: Request limitations on certain uses or disclosures (subject to feasibility).
Opt-Out: Withdraw from communications or research participation at any time, where applicable.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website usage, and improve functionality. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to external websites. These sites operate independently and have their own privacy policies. We are not responsible for their content or practices.

8. Children’s Privacy

Our services and clinical trials are not directed to children under the age of 13 unless explicitly stated in a specific study with appropriate parental consent. We do not knowingly collect personal information from children without proper authorization.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

10. SMS Marketing Policy

At Aga Clinical Trials, we respect your privacy and are committed to protecting your personal information.

By providing your mobile phone number and opting into SMS communications, you consent to receive messages related to study opportunities, appointment reminders, and updates. Message and data rates may apply.

SMS opt-in consent or phone numbers for SMS purposes will NOT be shared with third parties or affiliates for marketing purposes.

You may opt out at any time by replying “STOP” to any message. Once you opt out, you will no longer receive SMS communications, except for essential service-related messages where applicable.

11. Contact Information

If you have any questions about this Privacy Policy or our practices, please contact us:

Aga Clinical Trials

4980 W 10th Ave, Ste #101
Hialeah, FL 33012
Email: raguirre@agaclinicaltrials.com
Phone: (786) 326-1583
Hours: Mon–Fri, 8:00 AM – 5:00 PM